Getting Started


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Overview

If you're reading this, you've probably just signed up for DoSocial. Go you! Anyways, we're happy that you've joined us, and we want to make sure you understand how best to use the system.

We started DoSocial with the lofty goal of being the easiest-to-use tool for managing your social media accounts. But it's evolved into something else entirely. Now, we focus on creating new and unique tools (like Sharesly), to help you save time and get better results from your marketing efforts. We really hope you find it useful!

So without further adieu, here's a tutorial to help you get started...


The Basics

 

DoSocial Tour

By now you've probably seen our handy-dandy Tour that walks you through how to use DoSocial. If you ever need to get back to it, just click the "Take a Tour" button on the left-hand side.

Tour screenshot
An example page from the Tour

 

Identities

First you need to setup your Identities. These can represent your clients, your own companies, different websites you own or manage...basically any entity that has a set of social accounts.

Add Identity

Once you've added your identities, your page will look similar to this:

Identities


 

Channels

Next, you need to hook up your Channels. These represent your social accounts, like your Facebook Page, Twitter profile, LinkedIn profile, or Tumblr blog.

Click the Channels button button on your Identities page. You'll then see this:

Add Channels

You can choose whether you want to manually add your channels, or use the wizard, which walks you through it step-by-step. Then, just approve the permissions that our social apps request, and your channel is connected.

Wizard - Facebook

Channels
Once your channels are hooked up, your Channels page should look something like this...

 

Feeds

If you want to really automate your marketing campaigns, you can add an RSS feed to an Identity, and any new content will get auto-posted to whichever Channels you want.

Click the Add Feed button button on your Identities page. You'll then see this:

Add RSS Feed

Scheduling

We really let you fine-tune how you want the Feed to be handled. You can control how often it's queried, how many items to post at once, the time interval between posts. You can go into even more detail by switching to advanced scheduling, where you can select the time zone and up to six time slots a day, each day of the week, when your posts will be published.

Feed Scheduling


 

Posts

You can even write custom posts and attach your own photos to them. DoSocial will send them out to your selected Channels. If you're not sure what to post about, here's some ideas:

  • Talk about the latest product or service your company has released
  • Share some industry news
  • Ask your followers how they're doing
  • Tell a joke related to your niche

To write a post, click the New Post button button on your Identities page. You'll then see this:

Add Post

To help save you time, the blue magic wand button will auto-populate the rest of the fields based on whatever URL you enter.

Scheduling

If you want to schedule a post to be published at a specific date, time, and time zone, we give you that capability. There's likely an optimal time that your posts can reach the highest number of followers possible.

Post Scheduling


 

Facebook Page Tabs

Supercharge your Facebook Pages by adding custom Tabs that contain YouTube or Twitter content.

Click the Facebook Tabs button button on your Channels page, for your Facebook Page that you've already connected. You'll then see this:

YouTube tabs

This is how you set it up:

Facebook Page - YouTube tab setup

And this is how it looks:

Facebook Page - YouTube tab - Gangnam Style

Twitter tabs

This is how you set it up:

Facebook Page - Twitter tab setup

And this is how it looks:

Facebook Page - Twitter tab


 

Trending Content

It takes a lot of work to keep on top of all your social media accounts. You have to search the web, finding niche-specific content to post in order to keep your followers engaged. You can't be too self-promotional or you'll lose fans. So you need to be constantly looking for captivating content to keep your community interested in your brand. Talk about a full-time job!

We knew there had to be an easier way...

So, we developed the Trending Content tool. It allows you to choose the hottest content specific to your business, and have it posted to your social channels. Our resident "Content Experts" spend hours every day, scouring the internet for the most popular content, and enter it into the Trending Content system so it's available for you to share with your followers.

To get started, click the Trending Content button button on the left-hand menu. Then on the page that loads, click the Add Trending Content button button.

Here's how you set it up:

Trending Content - setup

Choose your Categories and Tags

These are the topics that you're interested in and want to share with your followers.

Select your Channels

These represent your social media accounts, like your Facebook Page or Twitter account.

Now, head over to the "Schedule" tab...

Trending Content - schedule

Manual approval

Either we can email you with recommended Trending Content, and then you just select which items to publish, or you can give us permission to publish the content on your behalf.

Receive emails

This is pretty self-explanatory, you can choose whether or not to get emailed when there's Trending Content available or when it's been published.

Prevent duplicate posts

In most cases you won't need to worry about this, but for those Trending Content gurus who have setup multiple schedules using the same Categories / Tags and posting to the same social channels ... this allows you to enable or disable duplicate posts.

Choose your schedule

Select your timezone, then choose up to six different times each day of the week that you want the Trending Content to be published. That's a lot of scheduling flexibility.

And then once your setup is complete, you will either:

  1. Receive an email with your trending content suggestions, that you can either approve or decline.
  2. Have your trending content automatically posted to your social channels.

Results

And hopefully, you'll start to see increased engagement of your social media posts, like this Facebook post:

Trending Content - Facebook Insights

And this Tweet:

Trending Content - Twitter Analytics

 

Sharesly

Sharesly is a tool used to share either your own content, or anyone else's (like an industry expert), with a beautiful Call-To-Action popover button that helps drive traffic to your blog posts, sales pages, squeeze pages...wherever you want. The shortened links can then be shared on social media sites, through email, instant messaging, text messages, etc.

We use our own URL shortener (http://shares.ly) to create the shortened links. This allows us to track analytics, such as opens, button clicks, as well as data about the visitors such as their country or whether they were using a desktop or mobile device.

Click the Sharesly Pages button button on the left-hand menu. You'll then be taken to a page where you click this Add Sharesly Page button button to get started.

This is how you set it up:

Sharesly - Add Page

And this is how it looks (live example):

Sharesly Example


 

Statistics

We keep track of what's important to you: Facebook Likes, Twitter Followers, and other social mentions and reputation data. Then we display it in easy-to-read graphs and charts.

Once you've chosen an identity, select the Statistics menu item menu item from the drop-down menu in the upper left. You'll then see something like this:

Statistics


 

Support

We love talking to our members. That's how we keep our finger on the pulse of what you want, what would make your life easier...and we can continue to make DoSocial better and better.

So, if you ever have any questions, problems, compliments, or are just lonely, you'll see a Intercom popup button button in the lower right corner that you can use to connect with us. Or if you'd rather, simply send us an email at support@dosocial.com. We're online every day and it's not unusual to get a reply within minutes.

Intercom conversation